Does Visperity return information about my competitors or answers to general questions like ChatGPT?

No. Visperity is strictly sandboxed to return answers and recommendations based solely on the content and URLs you provide.

Although Visperity uses state-of-the-art Large Language Models and vector embeddings, it is grounded entirely in your business catalog and documentation. If a visitor asks a question unrelated to your business or about an external competitor, Visperity will not retrieve third-party competitor links or hallucinate external information. Instead, it guides the user back to the most relevant items or assistance available on your site.

Unlike traditional keyword matching, Visperity understands semantic relationships (for example, associating "winter dinner party" with table settings or holiday decor), significantly boosting conversion rates by helping customers discover the exact products they need.