Is my data secure and do I need to backup my ingested content?

Yes, your data is fully secure.

Your content data and AI-generated search vectors are stored across redundant, encrypted cloud database servers on Amazon Web Services (AWS) and backed up continuously.

While your crawled data is safely persisted in our cloud, we also provide one-click CSV and JSON export tools in the control panel so you can download, edit, or archive your knowledge records at any time.