What if I go over my monthly session quota?

We automatically send email alerts when your account reaches 85% (15% remaining) and 95% (5% remaining) of your monthly session quota.

Monthly Plans: You can upgrade your plan at any time from your control panel. Once you reach 100% of your quota, a 7-day grace period is provided as long as overage remains within 10%. If an account is throttled after the grace period, visitor AI requests will be temporarily paused, but your customers will never see billing or account notices.

Annual Plans: Annual subscribers receive a generous grace period of up to 30 days while overage is within the next plan tier. If you consistently exceed your quota across two consecutive billing periods, you will be invited to upgrade to the next tier by paying the prorated difference.