What is a Visperity AI session?

A Visperity AI session is counted when a unique site visitor directly interacts with one or more of the Visperity AI tools installed on your website.

A single session covers all interactions by that visitor during their visit (up to 6 hours), including multiple searches, product recommendations, Q&A questions, and assistant dialogs.

Unlike other AI platforms that charge per token, per raw query, or per API request, Visperity pricing is based on unique visitor sessions and indexed URL quotas. You never have to worry about a customer asking multiple questions or AI token usage spikes.

Simply visiting a page does NOT count as a session. A session is only counted if the visitor actively engages with an AI tool (e.g., typing into Live Search, submitting a query, or asking the Virtual Assistant a question). Opening the widget or browsing normal pages without AI interaction is free. Direct administrative REST API calls also do not count toward your monthly session quota.