What if I decide to pause or cancel my plan and what is your refund policy?

You can pause or cancel your subscription at any time directly from your control panel.

Monthly Plans: If you cancel within the first 7 days of a monthly billing cycle, you are eligible for a 100% refund of the current monthly fee. After 7 days, your plan remains active until the end of the current period with no further renewals.

Annual Plans: For annual plans, we provide a prorated refund based on the elapsed months calculated at the standard monthly rate.

Pausing: When you pause your plan, your billing and dataset indexing are suspended, and your renewal date is extended accordingly upon reactivation.